This Bank was founded in 1895 in Florida by George Saxon. It presently has branches in about 70 locations across Georgia, Alabama, Florida and some other cities. Capital City Bank offers clients a variety of services including loans as well as business supports. It has different grades of customers ranging from individuals, companies, institutions, and businesses and its asset is well over $2.5 billion.
Capital City Bank has various mode of providing services and it has recently introduced the use of online banking thanks to internet and technology. Clients can now manage and access their accounts online in their convenience at any time and from anywhere around the world.
To use this service, an individual or business as the case may be must be an account holder with the bank. After this is ascertained, the steps below could be followed to register as a new online user, log in or change password if needed.
Table of Credit Card Contents
How to Log in
For clients who have already registered for online banking, the steps below will guide you to log in into your dashboard:
Step 1: Visit the bank’s website through the link www.ccbg.com in your web browser.
Step 2: Press the “Personal Banking” icon by navigating to the left-hand side on the homepage.
Step 3: Type in your username.
Step 4: Type in your password in the required field on the next page.
Step 5: Press the ‘Submit’ icon to continue.
You will get access to the dashboard of your account if your details are correct.
Reset the Password
In case you forgot your password or you wish to reset it due to security or personal reasons, the steps below will help you in resetting it:
Step 1: Visit the website’s main page.
Step 2: Navigate below the login section and press the ‘Forgot your Password’ icon.
Step 3: Type in your User ID after which your identity verification will be done where a code will be sent to you through your phone or email.
Step 4: Continue by pressing the ‘Submit’ icon.
You will be verified and be asked follow a few more process before you can change your password.
How to Open Online Account?
For clients who have accounts with the bank but are yet to register for online banking, this guide is for you:
Step 1: Go to the website’s homepage.
Step 2: Navigate to the login panel and press the ‘Sign up for Online Banking’ button.
Step 3: Review and read all terms of agreement and press the ‘I agree’ icon to accept.
Step 4: Type in your verification information to proceed.
Step 5: Fill all other provided field with the required details before you press the ‘Submit’ icon.
You will be required to follow some other steps where you will receive a link for verification in your email. You will then be able to manage your account by logging in through you user ID and password.
Manage your Capital City Online Account
- Print statements.
- Customer service support.
- View account details.
- Alerts and reminders set-up.
- Transfer funds between accounts.
Capital City Bank Hours of Operations
|Monday||8:00 – 18:00 EST|
|Tuesday||8:00 – 18:00 EST|
|Wednesday||8:00 – 18:00 EST|
|Thursday||8:00 – 18:00 EST|
|Friday||8:00 – 18:00 EST|
|Saturday||9:00 – 12:00 EST|
Capital City Bank Customer Support and other Information
|Address|| Capital City Bank|
P.O. Box 900
Tallahassee, FL 32302-0900
|Phone Number||888.671.0400 (toll-free)|
|Customer Support Email||N/A|
|Mobile Apps||iOS App|
|Report Lost/Stolen Card||850.402.7500|